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“你长这么丑就不像是个做好事的人”| 太伤心!维修工程师因救人迟到被顾客辱骂给差评

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发表于 2020-10-21 13:04:02 | 显示全部楼层 |阅读模式

                    

                    

                    
                    
                    <p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span class="vote_area" style=" margin-top: 14px; margin-bottom: 14px; max-width: 100%;  box-sizing: border-box !important; word-wrap: break-word !important; "><iframe src="http://v.qq.com/iframe/player.html?vid=k01695bhwcw&auto=0" width="100%" height="580" frameborder="0"></iframe><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /><span style="max-width: 100%; font-size: 14px; box-sizing: border-box !important; word-wrap: break-word !important;">(家电维修工程师勇救女孩,事后竟被顾客给了差评!)</span></span></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;">众所周知,做服务行业的,最怕的就是无休止的投诉。在强调顾客至上,让顾客体验高品质服务的时代,尤其是面对蛮横投诉,从业人员似乎只能默默忍受,不管你是否有理。</strong></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></strong></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);">近日,家电维修工程师小陈就遭遇了这样的一件烦心事。</p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p><br  /></p><section class="tn-Powered-by-gulangu" style="margin-top: 0.8em; margin-bottom: 0.5em; max-width: 100%; box-sizing: border-box; color: rgb(62, 62, 62); line-height: 25.6px; white-space: normal; widows: auto; border: 0px; text-align: center; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span class="tn-Powered-by-gulangu" style="padding: 0.3em 0.5em; max-width: 100%; box-sizing: border-box; display: inline-block; border-radius: 0.5em; color: rgb(255, 255, 255); font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; font-family: inherit; text-decoration: inherit; border-color: rgb(95, 156, 239); word-wrap: break-word !important; background-color: rgb(95, 156, 239);"><section class="tn-Powered-by-gulangu" style="max-width: 100%; box-sizing: border-box; word-wrap: break-word !important;"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;">维修路上遭遇被困女孩,众人围观只能干着急!</strong></section></span><section style="max-width: 100%; width: 0px; height: 0px; clear: both; box-sizing: border-box !important; word-wrap: break-word !important;"></section></section><p><br  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; text-align: center; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><img data-type="jpeg" data-ratio="1.3327338129496402" data-w="" width="auto" src="http://mmbiz.qpic.cn/mmbiz/E9FpOknughgfOFfmB8iafZK7kbLHAxUyZicFvUzA1SiaxkDSZRlvgb4oz27FpPsndOrlyCuHt7gaWnnqoarNuR3MQ/640?wx_fmt=jpeg" style="box-sizing: border-box !important; word-wrap: break-word !important; width: auto !important; visibility: visible !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; text-align: center; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="max-width: 100%; font-size: 14px; box-sizing: border-box !important; word-wrap: break-word !important;">(女孩被卡管道间,众人围观却无法施救!)</span></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="max-width: 100%; font-size: 14px; box-sizing: border-box !important; word-wrap: break-word !important;"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></span></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);">10月20日下午三点,我正在赶往一个顾客家里帮他做免费维修的路上,发现小区楼下有众人围堵,我于是上前看看情况,<span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important; word-wrap: break-word !important;">发现一名3岁左右的小女孩被卡在了小区燃气管道与墙体的夹缝中无法出来</span>。现场非常混乱,有围观群众致电110,小区电工提议用切割机把管道切断,救出女孩。</p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);">我赶紧制止了切管道的方案,因为考虑到切割的是燃气管道,很危险,而且<span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important; word-wrap: break-word !important;">女孩就在里面卡着,卡住的部位有接近脖子,切割铲出的铁渣非常容易伤到小女孩</span>。<br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p><br  /></p><section class="tn-Powered-by-gulangu" style="margin-top: 0.8em; margin-bottom: 0.5em; max-width: 100%; box-sizing: border-box; color: rgb(62, 62, 62); line-height: 25.6px; white-space: normal; widows: auto; border: 0px; text-align: center; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span class="tn-Powered-by-gulangu" style="padding: 0.3em 0.5em; max-width: 100%; box-sizing: border-box; display: inline-block; border-radius: 0.5em; color: rgb(255, 255, 255); font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; font-family: inherit; text-decoration: inherit; border-color: rgb(95, 156, 239); word-wrap: break-word !important; background-color: rgb(95, 156, 239);"><section class="tn-Powered-by-gulangu" style="max-width: 100%; box-sizing: border-box; word-wrap: break-word !important;"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;">果断伸手,解除危机,小女孩成功得救!</strong></section></span><section style="max-width: 100%; width: 0px; height: 0px; clear: both; box-sizing: border-box !important; word-wrap: break-word !important;"></section></section><p><br  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; text-align: center; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><img data-type="jpeg" data-ratio="1.3327338129496402" data-w="" width="auto" src="http://mmbiz.qpic.cn/mmbiz/E9FpOknughgfOFfmB8iafZK7kbLHAxUyZsvtNwSPr2AUmX0P1vHxvFiata7EcOOAE5ONVo4QrYJYd7f3AKC0WydA/640?wx_fmt=jpeg" style="box-sizing: border-box !important; word-wrap: break-word !important; width: auto !important; visibility: visible !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; text-align: center; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="max-width: 100%; font-size: 14px; box-sizing: border-box !important; word-wrap: break-word !important;">(我正在拆卸卡着孩子身上管道上的螺丝)</span></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="max-width: 100%; font-size: 14px; box-sizing: border-box !important; word-wrap: break-word !important;"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></span></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);">我观察了下燃气管道,发现管道上的固定螺丝是可以拧掉的,决定拧开螺丝一试。一旁的小女孩家长非常慌张,手足无措。我还安慰他们说:你不要慌,我拆螺丝时你安慰孩子的情绪就好,别怕。</p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);">随后果断疏散人群,放下工具箱,从箱包里取出扳手,去拆卸螺丝,由于螺丝锈迹斑斑,<span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important; word-wrap: break-word !important;">我用了十多分钟才拧掉,后来合众人之力,把管道向外搬开,小女孩成功得救。</span><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important; word-wrap: break-word !important;"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></span></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);">事后小女孩家长很感谢我,买烟给我被我回绝了,又提来一包水果,我同样回绝了。<span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important; word-wrap: break-word !important;">当时什么都没想,就想救人,觉得没什么,换做是任何人都会这样做的吧。所以不想收什么礼物</span>。<br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p><br  /></p><section class="tn-Powered-by-gulangu" style="margin-top: 0.8em; margin-bottom: 0.5em; max-width: 100%; box-sizing: border-box; color: rgb(62, 62, 62); line-height: 25.6px; white-space: normal; widows: auto; border: 0px; text-align: center; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span class="tn-Powered-by-gulangu" style="padding: 0.3em 0.5em; max-width: 100%; box-sizing: border-box; display: inline-block; border-radius: 0.5em; color: rgb(255, 255, 255); font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; font-family: inherit; text-decoration: inherit; border-color: rgb(95, 156, 239); word-wrap: break-word !important; background-color: rgb(95, 156, 239);"><section class="tn-Powered-by-gulangu" style="max-width: 100%; box-sizing: border-box; word-wrap: break-word !important;"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;">解释迟到原因,客户竟说:“关我X事!你就不像是做好事儿的人!”</strong></section></span><section style="max-width: 100%; width: 0px; height: 0px; clear: both; box-sizing: border-box !important; word-wrap: break-word !important;"></section></section><p><br  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; text-align: center; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><img data-s="300,640" data-type="jpeg" data-ratio="0.542" data-w="500" width="auto" src="http://mmbiz.qpic.cn/mmbiz/E9FpOknughgfOFfmB8iafZK7kbLHAxUyZMzsldicJjKeU2afG498r6oOGxonSYrttSSmuHBs9GPLt6Sqo9uYLxdg/640?wx_fmt=jpeg" style="box-sizing: border-box !important; word-wrap: break-word !important; width: auto !important; visibility: visible !important;"  /><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /><span style="max-width: 100%; font-size: 14px; box-sizing: border-box !important; word-wrap: break-word !important;">(客户不理解,反而还给了我差评!)</span></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="max-width: 100%; font-size: 14px; box-sizing: border-box !important; word-wrap: break-word !important;"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></span></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);">救完小女孩之后,我赶紧赶到顾客家中,可这时已经迟到了近一个小时,其实我之前在前往顾客家的途中以及见面过程中,都和顾客解释了迟到缘由,<span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important; word-wrap: break-word !important;">顾客却反问“关我X事”“你就不像是做好事儿的人”并扬言要给我差评,而且真的打到我们公司去给我差评了。</span></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important; word-wrap: break-word !important;"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></span></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);">我很理解顾客的情绪,却接受不了这样的态度。公司能理解我,帮我多次电话沟通顾客,安抚客户情绪,却依然得到顾客相同的回复!</p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p><br  /></p><section class="tn-Powered-by-gulangu" style="margin-top: 0.8em; margin-bottom: 0.5em; max-width: 100%; box-sizing: border-box; color: rgb(62, 62, 62); line-height: 25.6px; white-space: normal; widows: auto; border: 0px; text-align: center; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span class="tn-Powered-by-gulangu" style="padding: 0.3em 0.5em; max-width: 100%; box-sizing: border-box; display: inline-block; border-radius: 0.5em; color: rgb(255, 255, 255); font-size: 1em; box-shadow: rgb(165, 165, 165) 0.2em 0.2em 0.1em; font-family: inherit; text-decoration: inherit; border-color: rgb(95, 156, 239); word-wrap: break-word !important; background-color: rgb(95, 156, 239);"><p style="max-width: 100%; box-sizing: border-box; min-height: 1em; white-space: pre-wrap; word-wrap: break-word !important;"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;">任何交易的双方在人格上都是平等的</strong></p><p style="max-width: 100%; box-sizing: border-box; min-height: 1em; white-space: pre-wrap; word-wrap: break-word !important;"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;">服务业出售的是服务而不是尊严!</strong></p></span><section style="max-width: 100%; width: 0px; height: 0px; clear: both; box-sizing: border-box !important; word-wrap: break-word !important;"></section></section><p><br  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important; word-wrap: break-word !important;"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></strong></span></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important; word-wrap: break-word !important;"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;">虽然职业上有差别,但人与人在人格上都是平等的,“上帝”并不比服务人员高尚。</strong></span>服务业诚然是需要开门迎客的,服务有不同信仰、习惯、性格的顾客,但尊重是相互的,尊重顾客不等于顾客可以随意责罚甚至打骂服务人员。</p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);">小陈救人被投诉这件事,顾客焦急的心情可以理解,然而小陈在有证据的情况下解释了自己迟到的原因,并且继续无偿提供服务的情况下,顾客依然不依不饶还进行辱骂投诉,除了蛮横之外,我们也不得不说这是对小陈人格上的一种侮辱!</p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important; word-wrap: break-word !important;"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;">服务业对一些过火的举动表现出一种大度、宽容是职业守则与道德修养,但这并不意味着“上帝们”的过火举动就当然具有合理性。</strong></span>大家似乎都忘了,交易的前提就是法律和人格上的相互尊重。假如顾客在一家饭店吃了一顿大餐,然后说作为上帝就不付钱了吧,想必必然被送上法庭。这样一个显而易见的前提,却往往在讨论“顾客就是上帝”时被忽视。<br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important; word-wrap: break-word !important;">“上帝论”其实只是营销手段而非对错标准,如果在服务人员受到无端指责时还搬出“顾客就是上帝”这套理论,不免太愚蠢,也太可笑了!</span></strong></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"><span style="max-width: 100%; color: rgb(255, 0, 0); box-sizing: border-box !important; word-wrap: break-word !important;"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></span></strong></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"><span style="max-width: 100%; color: rgb(255, 0, 0); box-sizing: border-box !important; word-wrap: break-word !important;">同意这一观点的,请个小陈点个ZAN吧!</span></strong></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><br style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;"  /></p><p style="max-width: 100%; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); line-height: 25.6px; widows: auto; text-align: right; box-sizing: border-box !important; word-wrap: break-word !important; background-color: rgb(255, 255, 255);"><span style="max-width: 100%; color: rgb(127, 127, 127); font-size: 14px; box-sizing: border-box !important; word-wrap: break-word !important;"><strong style="max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;">(内容来源:深圳论坛、晶报)</strong></span></p>
               
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